Slack Feature Request Agent

December 4, 2025•0 comments

Korl’s Slack Agent uses AI to automatically capture and track customer feature requests – without adding new tools to your workflow. Here’s how: 1. Extracts requests from customer calls in Gong, Zoom, Fathom, Fireflies, and more 2. Routes requests for review so you can file or update Jira tickets right from Slack 3. Notifies you when features ship with a personalized update for customers It helps CSMs avoid the request “black hole” while giving Product visibility into what customers need.

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